t's always a tossup when people ask me what I do for a living. I have to consider the audience, and I've begun approaching the answer this way:

"It has to do with computers. Do you want me to continue?"

For the last five years I have worked in an IT department consisting of several hundred people, for a company that you've heard of. My job title is Systems Analyst, but that effectively means nothing. My current responsibility is Incident Management. This largely amounts to running meetings in which I facilitate postmortems on system issues whose severity impacted our ability to do business, or resulted in employees at headquarters not being able to do critical job functions.

The whole point of the job is to find and fix gaps in systems and in response procedures, to ensure that IT is the strongest link possible.

Fascinating.

I share my cube with a vicious plant named Otto, who likes red meat and, inexplicably, show tunes.